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INTELLIGENT CAPTURE

Data is an important source of revenue for companies but digitalization it can prove to be a real challenge. With this in mind, digitalization incoming data flows is becoming a strategic priority to fully exploit the potential of this information.

Digitalizing a process requires omnichannel acquisition solutions (mail, emails, forms, etc.). In most cases, this omnichannel capture is based on OCR technologies enriched by powerful document classification (ADC) and data recognition (ADR) features. Today's solutions carry out automated checks in real time from the moment the data is captured to ensure its accuracy and spot any processing errors. When combined with digitalization, artificial intelligence (AI) and robotic process automation (RPA) technologies allow repetitive and time-consuming manual tasks to be automated. The workflow—the "common thread" in the process—will orchestrate digital services requests (facial recognition, electronic signatures, automated checks) and facilitate the flow of captured information to business management applications and archiving systems (EAS).

 

To take full advantage of all your data, your organization can implement an intelligent capture solution that effectively combines emerging technologies to optimize both the customer and employee experience. A secure end-to-end paperless process will ensure your stored content is compliant and make it easier to share documentary information.

 

Backed by our expertise and experience with data capture and digitalizing projects, and thanks to the partnerships we have built with market vendors, we can offer you bespoke Agile support to digitize your business processes and accelerate your digital transformation.

INTELLIGENT CAPTURE: A CASE STUDY

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The challenge:

As part of a project to digitalize its business processes, we helped this major player in the banking sector to implement a real-time automated document control platform. 

The AEROW +:

Our team's remit covered:

  

  • Project scoping

    • Solution selection

    • Benchmark/evaluation

    • Architecture

    • Contractual arrangements with the chosen vendor

    • Creation of a dedicated customer care team (change management, skills transfer)

  • Coordination and management of the project

The result :

  • KYC (Know Your Customer) compliance

  • Increased productivity (time savings)

  • Improved customer satisfaction

  • Reduced costs associated with processing times

  • Better traceability

OUR PARTNERS

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